Term and conditions
Last Updated: 24-07-2025
Welcome to Strxhop. By accessing or using our website www.strxhop.com, purchasing our products, or interacting with our services, you agree to the following Terms and Conditions. Please read them carefully.
1. General
- These Terms govern your use of our website and purchases made through our online store.
- We reserve the right to modify these Terms at any time. Updates will be posted on this page.
- Your continued use of the website after changes are posted means you accept the revised Terms.
2. Eligibility
- You must be at least 18 years old or have permission from a legal guardian to use our services.
- By placing an order, you confirm that all information provided is accurate and complete.
3. Orders & Payment
- All orders are subject to availability and confirmation of the order price.
- We reserve the right to cancel or refuse any order at our discretion.
- Accepted payment methods include Credit/Debit Cards, UPI, Net Banking, and Wallets.
- Once the order is placed, you’ll receive a confirmation email with order details.
4. Pricing & Product Descriptions
- We make every effort to ensure all product information, pricing, and images are accurate.
- In case of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
- Product colors may vary slightly due to screen resolution and lighting.
5. Shipping & Delivery
- Shipping timelines vary depending on your location.
- Domestic delivery (India): 4–10 business days.
- We are not liable for delays caused by third-party logistics or unforeseen circumstances.
- Tracking details will be provided once the order is shipped.
6. Returns & Exchanges
- We accept returns and exchanges within 7 days of delivery for unused, unwashed items with original tags.
- Refunds are processed to the original payment method within 7–10 business days after inspection.
- Items marked Final Sale or Custom Made are non-returnable.
- To initiate a return, contact us at business.strxhop24@gmail.com.
7. Intellectual Property
- All content on the website—including images, logos, graphics, and text—is the property of Strxhop and protected by copyright laws.
- You may not use, reproduce, or distribute any content without written permission.
8. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
- Our liability is limited to the amount paid by the user for the product or service.
9. User Conduct
- You agree not to use the website for unlawful purposes or in a way that may damage our brand or reputation.
- Misuse, including fraudulent activity or abuse of discount codes, will result in account suspension or legal action.
10. Privacy Policy
- Please refer to our Privacy Policy to understand how we collect, use, and protect your information.
11. Governing Law
- These Terms shall be governed by and interpreted in accordance with the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.
12. Contact Information
For questions or concerns, feel free to contact us at:
📩 Email: business.strxhop24@gmail.com